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FAQ's

Faulty Goods

Should you have a faulty item or a wrongly supplied item view/download our returns policy/form here.

Shopping Cart Card Processing

Our shopping cart uses PayPal Express Checkout and your orders are processed externally on PayPal's secure site, Paypal is one of the most secure and trusted cart systems available.

Shipping

You have 5 option of shipping available in the checkout

  1. Normal Australia Post
  2. Express Australia Post
  3. Couriers for large of heavy items such as pianos and PA gear
  4. Pickup from our store
  5. Custom delivery, you arrange your own shipping method

Your goods are normally shipped within 24 hours of your order, with the exception of orders placed on Friday and Saturday.

Goods purchased with "Pickup from Store" shipping option must present

  •  Original purchase receipt
  •  Proof of ID, such as drivers license